A retail seller is a wedding vendor / supplier who sells a physical product. Potentially you already have your own Shopify or Woocommerce store or inventory and would like to sell your products on the Aisle marketplace store.

You can view our full list over on our "Become a Retail Seller" page here. 

You can submit your interest in becoming a seller on Aisle by going to our “Become a Retail Seller” page and clicking through to our seller registration. Your registration will be reviewed by the Aisle team and you will be notified if your registration is successful or unsuccessful. 

1. You will receive an email to say your application was successful. At the bottom of the email is a link to your seller login. Here you will be able to follow the prompts to setup your seller dashboard. 

2. Link with your Stripe account (this is the account that you will receive your payments with) or Paypal.

3. Add your shipping options.

4. Add your store name.

5. Add your logo, if you have one – this is not required.

6. Start adding products to your store. You can do this manually or connect your Shopify or Woocommerce store. You will be provided with "how-to" videos showing you how you can setup your seller dashboard and connect your store or how you can upload your products manually. 

7. Once you have added products to your store, Aisle will receive a notification to approve or disapprove a listing. If your product is approved, your product will appear on the Aisle Wedding Market platform ready to be bought.

Yes. We have made it convenient for you to connect your existing Shopify or Woocommerce store directly to our marketplace. Here you will be able to easily manage your inventory and orders from Aisle, directly on your store.

Yes. Uploading products manually in the seller dashboard is easy and convenient. Follow the prompts in your seller dashboard login when you are approved as a seller.

At Aisle our goal was to create an ecommerce platform for wedding suppliers enabling them to reach a wider audience. Unlike a "wholesale" stockist, we do not hold your stock or have any control over your stock or inventory which allows us to charge a smaller commission fee on each sale rather than wholesale margins. 

- 20% commission on the sale price.
- 10% commission on florals only.
- Standard payment processing fees will apply.
- No monthly fees.
- No signup fees.

It is in our best interest to promote your product/s on our social media outlets too at no additional cost.

You can list an item by clicking on here and registering as a seller on Aisle Wedding Market seller.

Once you have successfully on-boarded as a seller, click on “Add Product.” Here you can add your products by either completing our form; connecting to your Shopify or Woocommerce store; or upload a CSV file. Complete all the relevant details such as the name, price, description, quantity, image and the delivery options.

Once you are happy with your listing, click on “SAVE,” Aisle will then be notified there is a new product waiting to be pushed through to the Aisle platform. If your product is approved, your product will appear on the Aisle Wedding Market platform ready to be bought. 

So what are you waiting for? Start listing your first item on Aisle Wedding Market now!

No, unfortunately not. The current default currency on Aisle Wedding Market is AUD, and we do not accept any other currencies at this point in time. Do set up your Stripe account in Australia and configure the currency in Stripe as AUD. If not, you might incur additional charges arising from foreign exchange differences between AUD and the currency in your Stripe account.

If any product does not adhere to the product policies in our terms of use, Aisle Wedding Market reserves the right to delete/ban it to maintain a comfortable environment for all users. 

In order to maintain a boutique feel to our store with quality products, there may be some products that simply do not suit our audience in which case your product may not be approved.

When you list a product, you have the ability to select from the current collection types to list your product in. If you do not see a suitable collection for your product, you can simply email our support team at support@aisleweddingmarket.com for a solution. 

Absolutely. We have recently enabled a specific "customisation" option for our vendors to add to their products are available for personalisation / customisation. 

Our marketplace is setup for couples who want to sell their "pre-loved" items or event hire companies who sell "ex-furniture rentals" pieces.

You can view our full list over on our "Become a Pre-loved Seller" page here. 

We are a boutique wedding marketplace, we pride ourselves on quality pre-loved items. If your product appears broken, damaged, stainer or in poor condition, your product may not be approved. Other items that may not be approved are small trinkets and chair sashes (sorry, it's not really the vibe we are going for here).

You can submit your interest in becoming a seller on Aisle by going to our “list my preloved items” page and clicking through to our seller registration. Your registration will be reviewed by the Aisle team and you will be notified if your registration is successful or unsuccessful. 

1. You will receive an email to say your application was successful. At the bottom of the email is a link to your seller login. Here you will be able to follow the prompts to setup your seller dashboard. 

2. Link with your Stripe account (this is the account that you will receive your payments with) or Paypal.

3. Add your shipping or pickup options.

4. Start listing your pre-loved items to your store. You can do this manually by following the prompts. We recommend giving a thorough and accurate description of your pre-loved item to avoid any disputes with the buyer of inaccuracy. 

5. You have the ability to select the collection your item will appear under including region / location. 

6. Once you have added products to your store, Aisle will receive a notification to approve or disapprove a listing. If your product is approved, your product will appear on the Aisle Wedding Market platform ready to be bought.

- 15% commission on the sale price.
- Standard payment processing fees will apply.
- No monthly fees.
- No signup fees.

Your payment will be fulfilled and transferred to your Stripe / Paypal account less Aisle's commission and standard charges after our standard 30 day return policy.  It is important that you update the shipment / collection status of your sale after the order has been collected or shipped.

Your payment will be fulfilled and transferred to your Stripe / Paypal account less Aisle's commission and standard charges within 5 days post the collection or shipment of the order. It is important that you update the shipment / collection status of your sale after the order has been collected or shipped.

In order to remain competitive and encourage our customers to make a purchase we offer free shipping, regardless of the shipping order value. Shipping to be covered by the vendor.

Each seller is responsible to set their own terms for refund or return. Aisle can supply you generic terms which you can alter to suit your store; or alternatively you can provide your own entirely. 

Due to the nature of these products, the sale is final and non-refundable.

You have the ability to set your product as "pickup only." This is particularly helpful for larger Pre-loved items or breakables. You can select the "region" you wish your item to be listed under so your item shows to buyers searching that region. 

At this stage Aisle do not offer international shipping. This is something we are working on. 

Each store is independently run and operated by the vendor; all inventory is held by and shipped directly by the vendor.

Contact the buyer directly to resolve the situation. The seller is recommended to replace the incorrect item with the correct item.

This is between you and the buyer, we recommend providing proof of shipment and tracking. You may have to follow up with your shipping provider to establish where the package is.

If a product arrived damaged or faulty, we recommend you communicate with the buyer to find a resolution.

If there are any significant discrepancies in the item, you should address the buyers concerns and offer a solution, such as offering a replacement or trading for another item. 

If both you and the buyer have agreed on returning the item, you should take note of the following:

- The buyer must return the item in the exact same condition in which it was received.
- It is generally the responsibility of the buyer to pay for the return cost of shipping or delivery back to the seller.
- If the buyer is unsatisfactory with the resolution provided by the seller, they can request Aisle Wedding Market to mediate between you both.
- As part of the mediation process, the admin will request any chat history, item description, photos of the item provided by both you and the seller, and any other information about the item that you and the buyer have provided.

We are committed to our vendors and are here to assist you. If you require additional support or would like to enquire about return or refund requests from the buyer or any disputes, you can contact our support team at support@aislweddingmarket.com.